immaculatevegan.com

I have had quick responses to emails chasing a refund, but now that I've sent proof of delivery at the brand, I believe I should receive the refund immediately, not wait for the brand to search for the item they seem to have mislaid.

color ordered turns out to be not available

Order didn't get shipped until I chased it after 10 days.

I bought a lovely pair of boots that were unfortunately too large. Customer service was great and told me how to make the return-what I didn’t realize was that the boys came from Poland and returns were via Immaculate vegan in the UK-shipping fees to return were over $70!! An expensive mistake that is enough to turn me away from using immaculatevegan again for a purchase.

Bag took too long to arrive