English - Main

Very disappointing

Worst experience

Nothing more to say. Never purchasing from here again. Late packages are one thing, but rude customer service who lie is unacceptable.

Very complicated return policy

You need to retrain your customer service rep, Gustav. I won't shop with you again because of his manner. Also, stop lying to customers about expected delivery times. You know it will arrive later, so why are you still showing 3-4 days? If it wasn't for these issues, you'd have a loyal customer in me because your case was lovely and I bought it twice in 1 month and recommended to people. I have since told them not to bother.