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After trying to break shoes in wearing them for 2 hours, I saw the problem and wanted to return them. My request was denied because they had been worn, so I’m stuck with a pair of ill -fitting shoes.

Shoes arrived too late for a wedding and I returned them with a label which I printed. I don't know where the package is. Secondly, the money was returned to a credit card which has been discontinued,..It's a real mess. HELP.

I love the boot want to exchange how do I do that