HC AU live

The replacement process if a package is not received is terrible. Instead of simply getting the replacement one must fill out paperwork and you never hear back from customer service. This is a simple fix as I love the clothing. Just do better on customer service when it comes to replacements.

Spam. They sign you up to so many mailing lists. Find somewhere else.

You guys send used shoes. I will be posting this everywhere on the internet.

Shirt came stained, contacted them within an hour of receiving it. I was so excited to get the shirt too, as an attorney i wear a dress shirt daily. I usually order from a competitor, and this has never ever happened. After days of waiting for a reply from Hawes, Instead of helping me resolve this, I got directed through a network of other customer support completely separate from HAWES that made it very difficult to the point I’ve pretty much given up and will be accepting it as a loss and life lesson to not purchase from them ever again.

Shirts were delivered late, so arrived while I was away. Was stolen from the door step as they were left without my authorisation and then told by Hawes and Curtis custom support that it's not their problem. They won't be sending a replacement or issuing a refund and to call the police.