Shopify GBP

Took forever the delivery

Have not received my Black Treble Women's Sleepshirt, it says on tracking they have it, but it has been like this for weeks, in my opinion its lost, it should not take this amount of time, especially as the first order of 3 sleepshirts iv all ready got, after 2 weeks, and ordered them 1 day apart, but not this order. Please send me out another, as how long can I Waite, and wanted to take this away with me on holiday, this has been most inconvenient. thankyou Ruth