The pandemic has been an
The pandemic has been an exercise in patience when it comes to shipping, as well as the ultimate test of customer service.
My order had quite the travel odyssey, twisting and turning its way through the country seemingly as the bird flies--starting in South Carolina, routing to Las Vegas and ultimately coming to me in Southern California, several days later (as one generally does when in Sin City).
Through it all, Louise in Customer Support was there with me, monitoring my dress's bizarre cross-country trek. She made sure I always knew my options in case my dress never made it and was incredibly helpful and supportive through the entire ordeal. And when my dress finally arrived, she was just as relieved as I was!
I was so pleased, despite the carrier shenanigans, that I bought another dress from ya'll--and my first note was to tell Louise I was back!
Thank you for having support that rivals your selection.