I had overlooked/forgotten the processing
I had overlooked/forgotten the processing time and got concerned because an item was marked as shipped but I didn't see any movement. I got a very prompt response from the team reminding me and assuring me that the order was en route and not lost, it is just how the orders are processed. I was relieved to be treated kindly even though the information was there, and for my business to be so appreciated that I heard back very soon. Lovely experience overall, and the wait until I could finally splurge on myself was so worth it. The right choice.