HoopMaster

The shipping is very timely and the support team is very responsive, if you have any questions or concerns. I purchased two mighty hoops and a station, very reasonable prices!!

Love it! Delivery was quick and the embroidery field on this hoop is awesome! So many possibilities

Love it!!

I’ve had a great experience with Hoop Master. From my first order, the team was friendly, professional, and very informative. When I needed to make a change to my order, they went above and beyond by asking me to call so they could walk me through it—since the website didn’t allow modifications—and made the whole process quick and easy. On my second order, I accidentally ordered the wrong hoop size and immediately panicked, but they were just as helpful. They quickly corrected the order and made sure I received the correct hoop without any hassle. Every interaction I’ve had with them has been kind, efficient, and supportive. Overall, they’ve made the entire experience smooth and stress-free, and I truly appreciate their customer service.

I happened to order the incorrect hoop for my machine and the rep noticed it was a different one then what had been previously ordered so he kindly switched it to the compatible frame to save me any down time.