Blendz

It should state that shoes are not true to size go up 2 or 3 sizes.

I bought the wrong size ballet shoes my daughter. So contacted customer service and then I had to submit photos of the item that I was returning. Then it took several weeks to get the green light to return the item. The item has now been returned and I am still waiting for a refund. Hopefully in the future, the process can be more faster.

You may want to mention that the shoe style has changed for the leather shoes whereas the old style had tie string attachment. The shoe overall fits different and I have bought 2 pairs of new ballet shoes from you all and the sizing is definitely inconsistent to the old style of shoe.

My order was held up, for good reason, I ordered two different sizes and colors and they wanted to verify the details before sending the product. I specifically asked if the order would make it by a certain time and date, I was told it would however it didn't.

My experience with Blendz is normally good. However, this time I ordered a leather ballet shoes and received a cloth shoes instead.