I usually buy something for
I usually buy something for my husband's birthday and Christmas in November. Previously I have received packages that have been damaged and it was disappointing, but customer service has always made it right. However, this time my package was properly packed in an appropriately sized box and sufficient amount of parking material to combat poor package handling. This small change improved my experience 10 fold. I already appreciate the high quality and craftsmanship of your products, but now I can also trust they will arrive safely. . Thank you.