L'Estrange London - old account

I love my hoodie and trousers from L'Estrange, the details are great, fit is perfect, holding up well after washing.

I had a thoroughly positive experience from end-to-end while purchasing from L'ESTRANGE. I found the ordering process to be a breeze (accessed by a few clicks through social media). Given the products are in such high demand, I wasn't surprised to find out that the garment that I was interested in purchasing was currently out of stock. I queried this with the team, had a very prompt response, that was professional, friendly - and did a fantastic job of nurturing my interest and managing my expectations on turnaround times. The product was exactly as advertised. I was very pleasantly surprised to find that the rave reviews online were very accurate. The product (24 trouser) has now displaced a lot of the clothes that are currently sitting in my wardrobe gathering dust. Again, overall I was extremely pleased, not just with the product, but with the service overall. They now have a loyal customer for life. I look forward to seeing how the brand evolves.

I would be interested also to see what their sustainability/ethical angle is - I believe the clothes are made in Portugal and so suspect there is a good story there.

Love the design and quality from L'Estrange. The 24 trousers are my favourite trousers so far, you can wear them for every kind of occasion. Their customer service is excellent. Their improvement in the product reflects that they listen to feedback from customers.

Great quality, great fit.