I sent 3 emails about
I sent 3 emails about returning my underwear as they were to large, I was happy to exchange. It took them 4 days to respond even though they send they would respond within 24 hours.
Disappointed they didn’t even mention about me exchanging them or how I could do it simply. So I have returned and had to pay for them to be sent back which was £8.50 for the 6 pairs. Not an experience that made me feel good that’s for sure.