Paid Extra for Delivery/Did Not Receive on Time :(
I dislike giving a place Bad or Terrible because I did receive my jeans, but I paid extra for delivery to get them before we left on vacation. It sat for a week it seemed before FedEx received it, and then came a day after the range of when it was supposed to be delivered and after we left for vacation. I emailed them, and they promised it would be here on time, but they did not, which was frustrating. They do not have a phone number for quick service; you have to wait for an email response. They refunded my postage, but I really wished I received the package before we left, especially when they gave the option of receiving by paying extra for delivery.