americanbluesdenim.com

Jeans are cute and love the fit, but waaaay too long. Didn’t realize how long until after I took the tags off.

The first couple of orders was great but I have just received an order I placed on December 16th. I also have an order I placed on December 20th that I still have not received. I don’t know what the issue is with the order . I love their products and I hope they get all the things worked out .

Although there is a lot to choose from, it took a long time to receive my order. I thought by selecting a US based company that I would get them quickly.

I really wanted to like both pairs of black jeans, but they didn’t look anything on me like they did on the Internet

I love the jeans and wouldn’t have minded the shipping delay (holidays) but didn’t appreciate the dishonesty. It took 2 weeks to actually ship. I emailed customer service and they said “it’s 3-5 days to process and 2 days to ship. ” Okay, no biggie. As more time passed I emailed again and they said we are getting caught up after taking time off for employees to be with family (they also said they’d “expedite” my shipping to 2-day…. but it was originally 2-day anyway so not exactly an upgrade). I’m all for families enjoying new years together, but why not just tell me that in the original email if you were planning time off? Once it finally shipped I did get it quickly, but would’ve appreciated an honest response from customer service.