Received a pair in wrong model
Hi,
I am not satisfied with the overall experience. I ordered two pairs of the same model JoshPL, but in different colors. I knew the size as I have them already. However, I receieved a pair of JoshPL and a Josh, and the Josh didn’t fit me as they were to tight. I reached out to support but was told that its the same model but that the Josh may vary in size.
My point is that I ordered two pairs of JoshPL, but received two different pairs and now I am the one who pay for sending them back and getting them in a larger size.