www.naturebaby.co.nz

The team at NB went above and beyond to help me with an error I made during my recent purchase. Hands down the best customer service I have experienced in a long time. It’s so great buying from a store that not only has the sweetest outfits, but also values their customers. Thank you !

I message the customer care and heard back from someone real quick, getting my order adjusted before dispatched. I am very impressed with that. Thank you

This was my first time visiting the store, and the staff were absolutely lovely and very helpful with my exchange

Excellent customer service. Very quick to respond and very happy with my order.

I’ve ordered from nature baby multiple times and the products are truly beautiful. My oldest had the raincoat in straw which he has grown out of and has been passed down to his younger brother. My most recent order included a new raincoat in a larger size for him as we have loved the one his brother now uses but I accidentally ordered the incorrect size. Customer service team was prompt in responding to my request for an exchange and extremely helpful. I also spoke with the Paddington team who were lovely and held the correct size until the item was returned. Grateful for such a smooth experience and we love our nature baby garments which will be shared throughout the family for years to come