www.tinyorganics.com

just not impressed

I have received my delivery days late, on Sunday night and wrote Tiny Organics because the dry ice had evaporated and the food was defrosted and too warm for safe consumption. I have not hear back over 60 hours later. I also reached back on Facebook to no avail. I liked the food when it arrived frozen but to take my money and not respond for multiple days is not acceptable. I can understand shipping delays but it’s very poor service to keep charging your customers but not help them when your shipping goes wrong.

This review will probably get deleted but I am posting anyway. I got frustrated with slow erratic shipping and lack of customer service so I wrote a comment on their Instagram page. The comment was deleted and when I asked why, they blocked me. I contacted all 3 co-founders and they all blocked me. This is a horrible company and I’ve been able to get the word out for parents to avoid at all costs. Especially if you need consistent, reliable shipping, and a customer-centered experience.

Customer service is awful. No one responds. I’ve emailed them over and over. I am supposed to get weekly orders and I haven’t received anything in almost 3 weeks. But I keep getting charged.

Terrible customer service with Abigail. Really sad I had to cancel my subscription bc of this