Inconsistent processing and delivery
The food is great! It was a perfect option for baby-led weaning or starting solids. Lots of flavors, good portions, and food generally cut to the right size. We loved the variety and the many options. However, the processing and delivery is so terrible that I have cancelled the service. Sometimes we go weeks without a delivery, or the food arrives warm with no sign of the dry ice. The final straw was when the food was shipped without warning and arrived when we were out of town - and this was the second time this happened. The account management system is basically non-existent. If you do not travel and do not depend on the service as your child's main food source, this could be good for you. Otherwise, you'll be losing money.