soulbabygifts.com.au

The quality of the keepsake box was good however the font placement was disappointing. This was not centred and a bit crooked which makes the product looks some show value. I had called the company upon receiving the product and was told that is how the machine prints them. However when ordering on the website it is advertised to be in the middle . There should be a disclaimer stating their printing does not allow the font to be centred on the box.

I think the website UX could be improved

Hello, Loved the idea, colour and clasp. It did look so much bigger in the picture. I was very disappointed in the “sleepover” size. With all honesty , you could not fit much in it for a sleep over. I bought a baby book to put in there , but it did not fit. 😡. Also I noticed the name logo was situated just off the middle of the case in your pictures. My logo was positioned more at the top which was a bit disappointing. I also bought the lion. Just beautiful ☺️. All in all I was excited to give it as my present. It looked classy. It was just those few little disappointments Regards Debra Smith

Ordered a customized memory case. Sadly didnt receive our tracking link until we asked for it for week later. On delivery noted the font size on the case was much smaller than the one shown on the website and not in position. On speaking to the team we were told that the printer could only print a certain size font (nil disclaimer on the website saying that). Were asked to send an email which would be worked on in 3 days. Sadly no further feedback from the team. Disappointed in what was shown and what was delivered

The products are pictured very well but when you receive them, they are too tiny and bad in quality.