snugglebugz.ca

snugglebugz.ca

4.5
Based on 1300 reviews
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Holly C.

Customer service goes above and beyond

I am so pleased I created a registry with Snuggle Bugz! They stock great items, ship quickly, and most importantly, customer service goes above and beyond to help and make sure you have a good experience. A real person answers emails, generally on the same day. And the registry close out perks were better than competitors. They also price match! My mom bought a stroller of the registry and the next day it went on a steep sale by a competitor - SB immediately refunded the difference when she emailed and they updated the item to match the sale on their website. Could not recommend more highly!
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Norbu

Refund

Easy, smooth, fast process
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Karen C.

Easy peasy problem resolution

I ordered a baby gift which I expected to have shipped to me, only to find that it was not in the warehouse and I would have had to go from Thornhill to the Milton store to pick it up. Somehow this was not clear on the website when I paid for it. Customer Service was great. They looked to see if other stores nearby had it, which they didn't, and so they promptly refunded my money and were very professional to deal with. Good Job. I appreciate hassle free service.
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Юля

Каляска

Я задоволена тим, що мені доставили коляску навіть з таким, що я неправильно написала адресу і я мені допомогли все зробили виправили і все доставили я в захваті
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Patti S.

Great prompt service

I had placed my order and forgot to add my first order discount code so I took a chance and emailed a request for a discount. Just minutes later I received an update to my order and discount was added. Great customer support!
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