Nurture&

Very bad experience with customer service. We were given an option to place our purchase on ground floor vs 1st floor. We selected ground floor. Before the delivery we decided to change to 1st floor. We were given multiple confirmations that our preference has been changed only for the delivery guy to come and say no changes were made and they would only deliver to ground floor. What is the use of customer service if none of our requests are met/addressed?!

If you receive all parts in a good condition then product is probably okay. But if you receive a package with a damaged part and missing accessories then good luck dealing with customer support. They suck. I even purchased the protection and even they suck. No response since 3+ weeks.

Warning sticker stuck to top of dresser topper, unsure how I will be able to remove it without damaging the wood.

Not what I expected it came damaged never resolved it they want me to look for a charity and donate it I didn’t have time for it I just thought it away and lose my money.

Product cannot be used. Physically impossible to assemble. Only offered $50 as compensation. So basically I paid the company for nothing.