Magento 1

It has been over 2 weeks and I still have not been refunded my money. Very disappointing.

save yourself the disappointment and look at other brands

Inflexible. Bought a few products online. Given the hot weather I did not try all the products on as I was going to wait until it was cooler. Bought a jumper which ended up being too small and wanted to exchange for a larger one (still had tags etc). I did have a few jumpers so thought this would be ok as it was the same size. By the time the delivery arrived, I picked it up from the post office, tried it on and then emailed customer care it was about 4 days after the 30 day exchange period. I was subsequently told it was too late to exchange. Even though I should have tried it on immediately for size, I still found Mamaway's complete inflexibility very frustrating. Would not shop here again because of that.

I have not yet received my purchase so my review is purely for ordering process. I ordered online, payed and was happily awaiting my chosen items in the post. I received an email saying the item I ordered was out of stock which was very annoying as I wanted that particular product asap- one of the main reasons I ended up shopping with Mamaway in the first place! Of course the email stated a refund would be issued (as it should be) but this is not my gripe. Just with the ordering process - I was really looking forward to getting my breastfeeding hoodie (very much needed in my climate) and then not being able to have it...it really annoyed me that the whole order/payment/refund process could have been avoided if there was something in place to prevent online stock from being sold when it's not actually in stock. Clothing review to come.