High Cotton Textile

High Cotton Textile

4
Based on 100 reviews
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Jennifer R.

Horrible Craftsmanship

I am extremely disappointed with what I received. I have seen better at Walmart. I received ripped curtains that were stitched poorly. So now, I have to take brand new curtains to a local seamstress and have them fixed. Buy at your own risk! You may get curtains like I did. I ordered the silk velvet curtains. This was a splurge item as they are quite expensive, around $900, luckily there was a sale going at the time. However, when I received them, they looked to be completely unfinished. The hem was not stitched in places. In other places the lining was ripped from the curtain (please see photos). I was shocked and disappointed. Immediately I contacted them. I had to email them twice to get a response. Lauren did contact me back after about a week of waiting. She was very apologetic and assured me that they would correct the poor craftsmanship and remeasure to ensure they were the length and width I paid for, because they were 4inches shorter than what I requested. I returned them and waited a couple more weeks for them to be fixed. When I received them back one curtain looked to be improved but the other curtain was still ripped at the top and the hem was completely different. It was not stitched across like the other curtain; it was sewn loosely with a 2inch gap between the threading. I cannot imagine how one curtain was fixed and the other was not. I contacted them again with pictures and not surprised that ai have not heard back. BUYER BEWARE
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Bob K.

Not a happy customer

This is the third time I gave a review. I asked for a return label because I didn’t receive what I ordered. Please send me return information.
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Bob K.

Where's my Bow?

I ordered a pink crib bow and all I got was a piece of ribbon. Sent a message and never heard back. Still waiting for return instructions
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Maryjosmart@yahoo.com S.

No communication back from customer

No communication back from customer service
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Macey

Unusable product, unacceptable service

Received our bed skirt covered in black and brown stains. I reached out to the company via email multiple times to resolve the issue. No response. Poor product, poor customer service.
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