ergobaby.co.uk (old)

Un superbe marque. Leur porte bébé est génial, mon bébé adoré. Et le transat est super car adapté au nouveau né mais aussi lorsqu’il grandit. On adore

GOOD RESPONSES IN EMAIL TOO

After using a full size stroller with our first child and not being very happy with having to lug its heft around and having it take up all the trunk space in our car, we found ourselves leaving it behind most of the time. For our second child I did some extensive market research and chose the Metro 3 because it had a combination of features that I couldn't find on any other competitor stroller. It has a full recline, bassinet mode, a HUGE ventilation window (a must in our warm climate) that are easy to open and close with magnets, good padding, and it folds down quite flat so it doesn't take up too much space in the car, and it's very lightweight. The carry handle doesn't extend which is a plus as it wouldn't be practical to shoulder carry with a toddler in the other hand. The sun shade is great. It rolls amazingly, on a flat surface you can drive it with a single finger, the thing is weightless compared to our full size. Sure the wheels are not as big and the ride is not as dampened with full size suspension, but they've mitigated the bumpiness of the ride by making the wheelbase narrower, which also increases maneuverability. The fold and unfold mechanism that others complain about not being able to do with one hand, first of all you have to study the mechanism for a minute or two and understand the motion it needs to do to swing into place. Second of all, it's tight yes, but the alternative would be that it's loose, which is not good for longevity. I didn't take the joints apart but their housing is plastic which will eventually wear in. I prefer that it starts out as a tight fit giving us more years of use before it's wobbling all over the place, which I hope it never does of course. We just received the carry bag and haven't tested it yet, but it's a backpack style so it should free up our hands from having to roll the stroller around when the kid wants to eventually get up and run around. Hope this was informative!

Excellent customer service, response rate and outcome to my problem.

Top Service + fast reply