www.urbaninfant.com

Excellent company. I made a mistake in my order and the person who responded to my email immediately suggested how I could fix the situation and still receive the order quickly for a birthday gift. All was fine in the end. It was a pleasure to have such good customer service. I already knew from past experience how good the product itself was, but it was a bonus to see how well the company could promptly and smoothly manage my own error in ordering.

The experience was excellent. The whole process was efficient; no complaints.

Customer service was amazing!

Your customer service team is amazing. Fast and efficient!

Why don't more people know about this product? We all love the kiddos and parents for its comfort and relaxation; licensing inspectors are impressed with compliance with the pillow, the pad, and the attached cover; I love it for the program's quality enhancement.