bobux.com.au

Why am I receiving three emails asking for a review when half my order was cancelled and the reat has not even been dispatched yet?

I placed an order for Christmas with the Black Friday sales. My order was cancelled because they couldn’t fill the order. They gave me a coupon but it can only be used for full price and is less than the discount I got on the shoes. Bobux shoes are great but I wont be ordering online again since I can’t count on them to accurately advertise and honor orders.

I ordered shoes and 3 days later I was notified that you couldn't fulfill my order because the item was sold out! Extremely frustrating. And when I tried to submit this review it says the site is down. Seems you have lots of work to do on the backend to deliver a satisfactory experience to customers.

Customer service needs to be improved. Never received shoes or any email saying they were not going to come. No refund until I emailed asking where the shoes were. No explanation just a refund on shoes