Wrenchers

Shipped out 3 days after purchase. I had to ask for a tracking number. Doesn’t come with the plastic box as advertised in the catalog.

No one wants to own up to Wrenchers web site. You can't login to check status of order, when you call you get Bend-Pak and they will say that they are not repsonsible for Wrenchers. The website shows equipment and they do not deliver what was pictured, You get part of the piece of equipment and then you are told that the other items in the image are additional $$ for the option. Bunch of BS, Look elsewhere for your tool and equipment purchases!! Nothing but false advertising. The BBB is my next review of Wrenchers! Nothing but crooks!!!!!

Instead of 1 shipment /3 boxes, my order turned into 4 shipments and 7 boxes. Took almost a month as well. Wrenchers customer services lack the product knowledge to fill my initial shortage correctly caused this mess.

Ordered online, after weeks of nothing but an initial order conformation email I decided it was going to be up to me to be the one who gave a shit about my order so I emailed customer service. CS emailed me back they took too many orders vs how much inventory they had, a new in box cooler was no longer available and the offered me an open box cooler with a extremely generous $100 discount SMH. I then decided to call CS instead. Talked to someone else who told me a new in box cooler was waiting for me. I asked what the hold up was turns out they wanted to collect a fuel surcharge for shipping. I promptly told them to go pound sand as their website states free shipping. After some polite back and forth they decided to wave the charge and ship my shit. Cant complain about the cooler though it works great. They promptly discontinued the model of Cool Boss I ordered so if you're reading this review you cant have one anyway. Good Luck

Have not received my order