Hard to find what I wanted
If I' m reviewing your website, I had a hard time changing to my preferred dealer - hard to get rid of the nearest dealer and choose the one i actually purchased from.
Then i wanted to access the help tutorials and had to stumble across them - not intuitive.
If I'm reviewing the order I placed, it took 3 weeks from time to order to receive the cup-holder in door panel - just a bit of sponge. This seemed far too long.
Well I'll still use the site, but it wasn't that pleasant to find my way around.