Great customer service
I had ordered some lights and mud flaps for my Harley Davidson tri-glide trike. When installing one of the mud flaps, I over tightened a small bolt which broke off, thus not allowing the mud flap to be fully secured. Bill at customer service was very understanding and tried to locate the chrome piece to send me but it was not available separately. I fully expected to pay for the part as it was my fault the nut broke off. Bill spoke with his manager and they sent me a whole new mud flap at no cost. Great service. Thank you!