Horsepower Direct LLC

Horsepower Direct LLC

4.5
Based on 73 reviews
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Phillip K.

Poor Customer Service

It took a long time to get responses about anything. I placed an order for something and then 2 weeks later after a lot of confusion, they cancelled my order. I got my money back so that's ok but it was a big headache and a lot of wasted time.
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Chris L.

Quality Problem with product

The website was fine, the product is great, however there is a humming noise when I hit wide open throttle that the manufacturer has not responded to my inquiries on,.
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Juan S.

Not made in the USA

Called customer service to ensure the product I was inquiring about was made in the USA. Assured it was and based on that placed an order. Item arrived stamped made in China.
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Tyrone P.

Terrible

Don't order for theses guys if you want good customer service!
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Tyrone P.

Terrible Customer Service

Lacking in updating customers on shipping info. Specifically concerning weather issues. I had to wait, not one, not two, but 3 weeks with no updates. And when I called, and sent emails, the response was one of no urgency, or none at all. I will never buy from your company again.
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