Responsive customer service
I was looking for some way to prevent catalytic converter theft (my car, the Prius, is the #1 target of such thefts nationwide, & thefts were increasing in the neighborhoods around me). I was unable to complete my order of a theft protection plate online, & emailed the company. Only hours later I received a callback & was able to complete the order by phone. Price was bearable & my mechanic was able to install it, though he had never seen one before. As to whether it works, we’ll have to wait & see. In any case, I can leave my car on-street or in parking lots without worrying. Cost approximately $350 but that beats $1700+ for a new converter.