store.arbusa.com

Great customer service! I actually contacted one of your distributors first, Shock Surplus, and got what I felt were short, impatient answers that directed me in a weird direction to solve my suspension issues with my 4runner. When I asked for a little more info, they just stopped responding! Your rep in the chat, Austin, was very thorough and answered all of my questions and offered a great solution to my problem using one of your coil spring models for my front coil packs. I had your suspension on a 3rd generation 4Runner years ago and it was fantastic and trouble free!

Timely response and followup

Arb has some of the best offroad gear build for serious adventurers

Customer service was superb even when I had to cancel my return due to not needing the item anymore. The ARB team went through the trouble of stopping the shipment which was ready to go out the door. This affirms their commitment to customer satisfaction and I now know I can order with them with peace of mind if I run into any issues. Kudos to the ARB team!

Здравствуйте! Очень понравилось отношение к клиентам. Прислали инструкцию очень оперативно. Инструкция очень подробная и информативна. Большое спасибо!