bakflip.com

Packaging was insufficient to protect product during shipping; some minor damage.

I was missing a part. I called it in and received it a few days later.

Fast SHipping

Received the BakFlip in a very timely manner, considering how so many items are backed ordered currently.

About 2 weeks from order-to-delivery. I think that's pretty good for such a large item. Another 2 weeks to receive the broken trim piece, which did not delay installing the cover. Dealing with Bakflip customer service was a pleasure.