bakflip.com

Although the actual searching and purchasing process went smoothly I’m not sure how the rest of the transaction has gone bc product hasn’t been sent yet. Ordered product almost a week ago that was “in stock” and still have not received any notification for delivery. Not quite sure why so long if product is “in stock.” LG

The shopping experience was great as well as support. My complaint is with the product as it leaks some when it rains. I have previously owned hard and soft bed covers from other manufacturers and they never leaked. I am disappointed with this.

I have sent feedback regarding a broken part received with my order; first along with my warranty registration, then as a separate email ("contact us" from your website sent yesterday) when that went unanswered. I truly like the product, but until you answer my request for a replacement to the broken part I cannot comment on your customer service.

Very good cover, but has many leaks when it rains. Would expect better weather protection for the money spent

The cover does not sit tight with my truck’s tailgate.