bakflip.com

So I installed my Bakflip today only to find a crack on a corner piece as I folded down the last fold to the tailgate as I was pretty much done with the install. Other than that, it worked fine. I will call tomorrow and hopefully get a replacement.

i noticed a couple of cuts in the seal of one of the rails it looks to me like the machine that out the rivots in cut the ruber on the way in or out . not real sure if its effecting anything . also i noticed the drain hose doesn’t fit tight on the nipple on the rail i guess i could put some tape on it or a hose clamp . I really didn’t like drilling 2 7/8 in holes in my brand new toyota tacoma but i did. also had to drill holes in my rubber mat and then cut a slit to the end so the pipe fits in i drilled a 1 inch hole in the mat it fits real good and i can get my mat in and out . I’m sorry i can’t give it five stars because of the cuts in that rubber seal where the rivots are i figured you would want to know about it .

Person I spoke with on the phone was a little rude and a bit condescending. I almost didn’t buy because of that. Iv never seen a hard tonneau cover in person and looked at a bunch of brands online. I wanted to make the right decision and I had some questions which seemed to be annoying to the guy on the phone. Ultimately he answered them but was very condescending while doing so

Hi I will love to rate the product as soon as It arrives and be installed in my truck, but meantime the only thing I can rate is the experience purchasing and the page so far so good as the time as the you press the last button to charge your bank account it makes 6 charges that is ridiculous, of curse the bank void all transactions and next day I found the bank close my account for suspicious. Then next day I was assuming an error for the system so I did all one more time and your system did the same thing, but just at the 3 time it approves because my bank call me, so the only thing I can say its I HOPE its the only problem I will going to have. Sincerely Jose A Garcia

While this product is designed very well. Product could be shipped without loose instructions that got under latch wire assembly and was stuck to underside of bed. Other than the plastic clip install screws being flimsy it's very nice.