bakflip.com

Arrived quickly and with one defect. Rail holes were not large enough for the cover support rod bolts.

After an unexpected delay in shipping, the Bakflip customer reps did an exceptional job in getting my cover to me.

It took over 2 months between making the original order, having to correct an issue with said order, then having to re-order all over but the product is quite nice. Thankfully, after about 5 phone calls, i got the correct item and got the discounts offered at the time of my original order. It is a considerable upgrade in strength and security over the old soft unit i had. The only problems i notices were that one end of a mounting rail was slightly bent in shipping, it straightened with pliers, and the front corner trim pieces are rather loose fitting. I expected a more secure fitment. overall the product is robust and works as described. No leaks so far and it opens/closes quickly.

It was not communicated how long it would take. I had to fallow up on my order.

Order was confused at first, but they were quick to remedy the issue.