The Thunder's Arena Business
I generally like your products. I am more attracted to ring matches than not. However, there is something erotic about the wrestling aspect of things and I wish the models/actors were better wrestlers. "Frey" has been a mainstay for Thunders as this man just doesn't age, stays in shape, can wrestle and can act. Others have promise; but, some just don't belong. Blayne has promise, needs to learn to wrestle. Marco is getting better. Travis should be sent packing. Great body, can't wrestle.
My one issue is I am on a fixed income. Your products are too pricey for me, which is why you generally see me purchase when things are on sale. You are easily $10 above the competition. I can't imagine your business is inexpensive; but, I think you would sell more if you just dropped your regular prices by $10.
When you first started out, we could e-mail you and get a very prompt response. Now, the e-mail goes to some "customer service" area where they will review the request/question and you receive an answer within 2-3 days. That's not acceptable in this day and age. I know you'd be swamped with e-mails; but, the service you've gotten isn't doing you any favors. I have some friends who have turned away from Thunders for that very reason.
I hope this is helpful to you.