Thundersarena.com

Hello, I’ve written about 5 times now about my order #S99729. Only 1 of the 4 links worked and I’ve tried to get someone to help and nobody will reply. I appreciate you calling me a good customer and I’d like to remain one but this is getting a bit ridiculous. My next step will be to reverse the charge on my credit card. Again, not what I would like to do. Just want what I paid for. Thanks.

Your website is nice but maybe you need some hot new talent.

It was smooth as usual!

Bring back the coming soon section and/or the blog. I loved the behind the scenes stuff and seeing which matches were around the corner... makes you more excited.

While I love your website and your company, I was looking at your vault options and was considering becoming a member to one of them but the pricing in most of the media I see on the website says it’s that price every 2 weeks but in a couple of other areas it says it’s a monthly charge. I’m assuming it IS every 2 weeks but was a little confusing. The site is easy to navigate however, always has been. I did order the new vault for a low monthly charge and I either misunderstood the plan, or I did something wrong or something. I thought it said you buy a download, get the vault and included in the vault would be all the vids that you have purchased for download all in one place. What I got was the download I ordered plus about a dozen or so other vids to view ( and tho I loved them) I had not purchased or dowloaded them. I have written y’all a message explaining this but have not heard anything back in several days. Anyway, love the website, just those 2 issues I had questions about. Steve K