sheffield-pottery.myshopify.com

worked perfectly

The customer service at Sheffield Pottery is outstanding. This service alone will make this our go to site for supplies

The vent fan motor arrived in time and without issue.

Received my item very quickly

Such a good experience ordering my L&L plug n fire link with Sheffield. When the first one arrived damaged, I was so worried I would get stuck in a loop of endless customer service delays or lack of response, having to wait weeks for a new one. Instead, Sheffield's response was so fast and kind with a no-fuss replacement shipped out quickly. We both understand that these things happen but it's a valuable investment that is important to start off strong with when buying new. My second one arrived with no issues and they had FedEx come pick up the damaged one – all within just a few days from the first delivery. Have fired the kiln since and it works great so far. Carolyn is the GOAT! Thanks all!