Nuido shop

I'm giving customer service a high rating. I was having trouble accessing my account during the auction and had to start entirely over as a new customer. Without help from CS, I'd still be unable to do anything. Thanks.

Thank you for helping me with my last order..... I'm not very articulate with your website still I have and will continue to enjoy the new Catalog 11..... Some beautiful things to look forward to stitching The only thing that I am not best pleased with is the huge freight costs involved when purchasing things from JEC..... Is there an alternative that you can use for orders that are not rush orders or where there is no deadline to meet.?

Service

Chiaki Tamura answered my questions quickly and the answers were helpful in placing my order. Everything shipped quite fast. I'm not quite sure how the lamp box is supposed to be assembled or how to use it (it's incredibly small) but everything is exactly as described and I love the handmade needles.

Thanks for taking care of this so quckly!