It was ok, customer service was good.
It was hard to get the order done until we worked out the details on payment. Shipping was never included on anything so I was surprised at the end by how much it was. The cost of the kit we ordered went up after we ordered, although it was not shown as increased on the site, and still isn't. Customer service was good but I shouldn't need to email 5 times. Be aware, they will not take payments from clubs, only the school district. Next time I will just use MTI and pay a little bit more, since that is where the digital resources eventually came from.