CoolTools.us Old Volusion

The jump ring maker I bought was supposed to have 4 differently sized rods, but it came with 2- six mm rods. So I really only got 3 different sizes. Not bad enough to send it back, but definitely enough to annoy me!

You have set the value on the package to 313.85 dollar instead of 32.65 dollar. Now I have to appeal this to the customs otherwise I have to pay ap. 80.00 dollar (25%) in VAT. Appealing costs ap. 20 dollar. If I had known that I would have such problems, I would never have bought from you! The pictures are from the customs.

Can you help me complete my order? I have tried to pay with my visa card 3 times and it keeps giving me the run around around about log in passwords etc. I will take your survey but first we need to finslize my order if you want my business. Thanks

I would love to write a review. BUT I have not received my items I ordered. As of December 20 I notified you to file a claim as per requested by my postmaster. As of today I have not heard anything from you other than to check with my postmaster which I did. Now it is in your hand to file the claim or and send me my materials that I need please. Jill you are right it was delivered but it was delivered to someone other than me. Linda Prater

Not keen on the high cost of shipping charges. To be honest though, I check everywhere else before ordering from Cool Tools because of the high cost of your shipping charges. Maybe once I'm making money from what I create it won't hurt as much. Since I'm just a beginner that may be down the road. I do like the variety of items that Cool Tools offers...just NOT the shipping charges.