CoolTools.us Old Volusion

I find it hard to find things on the sight. Seems you have to know what you are looking with exact name. Two many categories To navigate, I think.

I love your products and you have always been good with customer service. If I'm using a Cool Tools app very discouraging. I never get my percent discount. I always have to message you and ask for it. Last time I could even put in the code. And I'm supposed to be getting the credit for when I order I don't even think that is happening on my account. I just find it very hard to work from the phone. Other than that I think your company is good just wish it wasn't so muggy to try to order things from you I would probably order more.

I am an enamelist, producing jewelry for sale I tried your mica gold through your very nice Silk screen on my enameled pendant. It looked perfect after firing but shed some gold which Jan H. said it would. I was told to apply a layer of flux. That darkened the gold and i did not like it. Wanting a smooth durable surface on my pendant calls for a layer of flux, or it will be rough to the touch. I would venture to say that mica should be used in decorative pieces, not jewelry.

Appreciate cool tools great customer service! They always exceed my expectations... However, I am disappointed with costly failures when firing my new ultra lite kiln. May I suggest letting customers know to “test fire” silver clay samples before firing your pieces. I liquified a $115 pack of of PMC 3. Eek!

I’ve watched many videos and the clay pick looked like the perfect tool. Each instructor said it was their favorite tool. But I don’t know if the one I received was dull, or bent, but it does not make the clean cut, no matter how I use it. I’ve re-watched the videos several times, but my results are always the same.