CoolTools.us Old Volusion

Love the tissue blade. It is super sharp. Too bad it doesn't come with a blade cover. Or a warning on the website or package. Cut my finger pretty badly removing it from the package.

I use the Cool Tools site for all of my clay needs. That said, there are some areas where the site could be improved. The search function and general site navigation can be awkward at times. Finding the "Wish List" link the first time was not easy, even when logged in. There is no general menu for account information like wish list, past orders, and over all account information. Deleting multiple items from the wish list after they have been ordered is awkward and time consuming. In the product line, you only carry the 2 oz. blocks off clay. Kato comes in a 12.5 oz. block in the black and white which is much more convenient when doing large scale production. Other than that I love the site. The video tutorials are an excellent resource.

I wish the color looked as intense as it does in the photo. Still a pretty color and will be fine for my project.

I was very disappointed when the product arrived, all the liquid in the product had leaked and the instruction sheet was wet. The gold was the consistancy of hard rubber and stuck to the inside of the cap. It took a long time to reconstitute the produce and eliminate all the clumps. Was concerned about the consistancy of the product and if it would properly adhere to fired silver or survive when torched This is a problem with manufacturing, not with Cool Tools. In fact, Cool tools followed through with my complaint to the manufacture and they more than exceeded my expectations of service. So far the Aura 22 is working, but have had to reapply and re-torch many times since the thinned product would not allow for multiple coats prior to torch fusing.

The site layput is easy to navigate. Universal search makes it super quick to find products. Inventory selection is varied with competitive prices. All Cool Tools proprietary products are the best. Love the free gifts. My only complaint is that there is no longer an Art Clay Instructor discount, so I buy my Cool Tools products from sites that do. I only shop here if the products are cheaper.