Button Poetry

The book I ordered arrived with no issue however I was gifted an E-book for signing up with my email address and I have not received the E-book yet

I’m giving a 2 because I was refunded the cost otherwise I would give a 1. From the beginning registration was horrid with tons of google ads to navigate. Then the link wasn’t sent prior to class. I got link from the friend i had joined to write with who didn’t show but the class didn’t start until much later than scheduled with zero communication from customer support. The class itself was mostly individual writing with little engagement with facilitator or other students which is why I join writing classes. Then when I complained, the customer service sucks on tracking what they’ve done and didn’t do and after promising to stay out of my inbox here comes this survey so… you asked for it.

Ordered a signed book and it came without a signature

I ordered my book on November 19th and it still is in transit. I would love to review the book itself as I love Rudy Francisco’s work but I have been unable to do so because I’ve never gotten my book.

I ordered November 28th, 2020. Two book one autographed. Well before December 14th where you guaranteed it will come before 25th of December. I did not get any email from you until I put a complaint on Facebook. Then I got an email saying waiting for the artist to sign. Then did not here from you until the shipping information telling my shipment will be delivered on the 29th of December 2020. Horrible. Probably the last time I'm getting anything from button poetry. Unless my kids become famous and then maybe.