Button Poetry

Great!

Very pleased

There were a lot of issues with the zoom format, which wouldn't have been so bad on its own, but the response time of Button Poetry support was very bad as well. I waited a week to find out why the first zoom workshop didn't happen and started thinking I had been ripped off or something. And then one of my queries for support wasn't answered until the whole workshop series (4 weeks) was over. I love what Button Poetry is doing so much! But y'all gotta up your game a little bit on the backend support.

I love Button Poetry and all the authors you publish, as well as the workshops you run. However, your website has a persistent bug where the checkout page loads the homepage content in the middle of the page for some reason. This bug is disruptive and adds friction to checkout. Also, I had ordered a shipment of poetry books but did not receive a shipping notification or tracking link. The books arrived today and got wet while sitting on the porch in the snow. Please consider sending customers a tracking link for their shipping orders, and consider packaging books in a box or waterproof container. Thanks so much.

Thank you