Canva English

ı cant downloading

I do appreciate your very nice software, but I filled out an application for nonprofit status on Aug 13, and I have still not heard back. I did send an email later that week when I didn't hear anything. Someone replied that she was going to try to help. A few days later she asked for me to resend the info. Now it is over a week later and I have still not heard back. I am also having trouble understanding from the website how to finalize a poster for printing, even if I don't have nonprofit status. Thank you for any additional help!

The 30 day trial is very frustrating because my access to the additional features changes almost daily.

I accidentally paid twice for a picture. I only had to make one tiny change within five minutes of making my original design. I was charged $2. I contacted customer service. Could have cared less! I know it’s only $2 but it was still a mistake and the customer service team pretty much said - tough! Poor customer service!

If you're looking for a cheap platform to do basic design, you're in the right place. If you need some help with a glitch/bug, you might as well write to the North Pole for all the help you get.