Great Customer Service
I own 2 Baubax jackets (one hoodie, one bomber) and I hope to purchase more products in the future like the windbreaker and shoes! Recently the pen-stylus on my hoodie lost the rubber stylus end and I lost the AirPod strap on a plane which I was very bummed about as it was my favorite accessory. I was able to contact customer service and very easily obtain replacements for surprisingly reasonable fees. I was able to make toe how transaction via email, submit payment via PayPal, and the replacements came quickly! So happy with my customer service experience.