Happy customer here!
I initially purchased two bras back in December which I was not thrilled with. I had written to return them citing the straps being an issue. I since decided to keep them and buy new straps to try out and it made a world of difference. It’s very hard for me to find bras in my size, as a I a 34G and very petite! I tried the thicker straps and they really made the bra much more comfortable to wear!
I’d definitely suggest these bras now, but still feel there’s some room for improvement on the straps because they don’t hold their sizing when I adjust them that well but all in all the wider straps have been working well!