SwimCo

Bought 4 pairs of board shorts on Boxing Day and when my package came there was an issue with my order. Was not looking forward to having to fight to make it right. But the process was actually super easy. One email to the customer service department and they agreed to make it right, no fighting required. Would’ve been nice if they had gotten my order right the first time, but it was corrected a couple days later with minimal effort so that’s a win to me.

Swimco never disappoints with the quality! So easy to order online with quick shipping!!!!!

Everything was as expected. Great products

Great

I had ordered a lot of swimsuits online for my trip to Hawaii. Xpresspost failed to deliver on time. I explained to Julie in store what had happened and she was amazing. Helped me to ensure I had all that I needed for my trip and exchange what didn't work when my package arrived after my trip. Julie in the Kelowna store reminded me of what true customer service is and that it is still alive and well today.